Warranty, Terms and Conditions

By placing an order with Stamp Store you agree to the following

 

Payment Options

Payment is required before your order will be made, unless pior arrangements have been made.

We accept Visa, Mastercard, AMEX, Diners Club & Paypal for instant payments.

You can also choose to pay by Direct Deposit or Cheques. If you pay by direct deposit or cheque, your order will not be made or sent until we receive your deposit or cheque.

 

Guarantees

We strive to provide the best quality products and will replace without question any that are found to be faulty within 90 Days

 

Quality of Goods

Stamps are designed to produce an average of 1,000 Plus impressions. However individual stamps will vary above and below this figure.

 

Returns Procedures

Either call us to make arrangements for return of faulty goods or return the goods quoting the original Invoice / Order Number and date purchased. We will replace them forthwith.

 

Refunds

If you are unhappy with your order due to the goods being faulty, StampStore guarantees to replace or refund your order.  StampStore will not replace or refund orders that have been orderd with incorrect details supplied by you the customer or ordered in error by you the customer, eg incorrect size.

 

Delivery Times

Most orders are dispatched within two working days after your order is received.

We guarantee to process your order within 21 days.

 

Delivery Methods & Charges

Orders will be shipped by Australia Post "Receipted Delivery Mail". 
Your items will need to be signed for when being delivered.
StampStore reserves the right to charge a freight charge of $10 to parcels / orders returned to StampStore due to Australia Post not being able to deliver your parcel / order
due to the following reasons.
(1) You supply us with a wrong or incomplete address or,
 (2) you unavailable or refuse to sign for the delivery for your order and Australia Post returns it to us.
We also have an Express post option which if selected in our checkout,
will be charged and additional fee calculated in the checkout by the town you live in.
International orders, freight will be calculated in the checkout.

 

Taxes

GST is applied at 10% in Australia.

StampStore is not responsible for taxes and duties outside Australia

 

Order Chasing Enquiries

If your order has not arrived within 7 working days of placing the order please e-mail StampStore at admin@stamps.net.au or call us on 1300 782 671.

 

Data Protection

StampStore does not pass data about its customers to any third party.

 

Security of Credit Card Payment Options.

All transactions processed by our website are encrypted & secure.
On-line Credit card transactions are securely handled by eway.

eWAY has been certified as a trusted partner by the major credit card schemes.

 

Applicable Law / Courts of Jurisdiction

StampStore is governed by the laws and courts of Australia.

 

Retention of Title

All designs and artwork prepared by StampStore are Copyright © by StampStore and may not be reproduced with permission for StampStore.

 

News Letter

By shopping at StampStore your email address is automatically included in our news letter subscription. Our newsletter is sent out on average once per month & includes discount codes and promotional offers. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of our newsletter.